Last Updated: 10/01/2024
Welcome to Service Professional Management ("Company", "we", "us", or "our"). These Terms and Conditions ("Terms", "Agreement") govern your access to and use of our website and services. By accessing or using our website and services, you ("Client", "you", or "your") agree to be bound by these Terms.
Please read these Terms carefully before accessing or using our website or services. If you do not agree to these Terms, you may not access the website or use any services.
We reserve the right to refuse service to anyone for any reason at any time, particularly if we find that a request does not comply with our policies, terms, and conditions.
You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.
All sales are final. No refunds will be issued except as required by law. Please ensure you understand the terms associated with each service or product before purchase.
These Terms and all transactions and agreements are governed by and must comply with applicable laws in the State of Florida.
We are not responsible if information made available on this site is not accurate, complete, or current. The material provided is for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate sources of information. Any reliance on the material on this site is at your own risk.
Prices for our products and services are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part thereof) at any time without prior notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.
Certain products or services may be available exclusively online through the website. These may have limited quantities and are subject to return or exchange only according to our Return Policy.
We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction. All descriptions of products or pricing are subject to change at any time without notice.
We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per household, or per order.
You agree to provide current, complete, and accurate purchase and account information for all purchases made with us. You agree to promptly update your account and other information so that we can complete your transactions and contact you as needed.
We may provide you with access to third-party tools over which we have no control. You acknowledge and agree that we provide access to such tools "as is" without any warranties. Any use of optional third-party tools is entirely at your own risk.
Certain content, products, and services available via our Service may include materials from third parties. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites.
If you send us creative ideas, suggestions, proposals, or other materials, you agree that we may use them without restriction. We are under no obligation to maintain any comments in confidence, to pay compensation, or to respond to any comments.
Your submission of personal information through the store is governed by our Privacy Policy.
Occasionally there may be information on our site that contains typographical errors or inaccuracies. We reserve the right to correct any errors and to change or update information without prior notice.
You are prohibited from using the site or its content for any unlawful purpose, to solicit others to perform unlawful acts, to violate any regulations, to infringe upon our intellectual property rights, to harass or discriminate, to submit false information, to upload viruses, or to interfere with security features.
We do not guarantee that your use of our service will be uninterrupted or error-free. You agree that your use of the service is at your sole risk.
In no case shall Service Professional Management, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.
You agree to indemnify, defend, and hold harmless Service Professional Management and our affiliates from any claim or demand, including reasonable attorneys’ fees, arising out of your breach of these Terms or your violation of any law or the rights of a third party.
If any provision of these Terms is determined to be unlawful or unenforceable, such provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms.
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this Agreement.
These Terms are effective unless terminated by either you or us.
These Terms constitute the entire agreement between you and us and govern your use of the Service, superseding any prior agreements.
You can review the most current version of the Terms at any time on this page. We reserve the right to update or change these Terms by posting updates on our website. Your continued use of our website or services following any changes constitutes acceptance of those changes.
Unless otherwise specified on the invoice, all invoices are due within fifteen (15) days of completion of the services rendered. If a different payment term is indicated on the invoice, that term shall apply.
Any invoice balance more than five (5) days overdue will result in a pause on all ongoing and upcoming jobs until the outstanding balance is paid in full.
Late payments may be subject to a late fee equal to the lesser of one and one-half percent (1.5%) per month (18% per annum) or the maximum rate permitted by Florida law, applied to the outstanding balance until paid in full.
Expired proposals will not be honored. A new quote will be required, and pricing may differ from the original. Pricing is only guaranteed within the validity period specified in the proposal.
Any proposal approved by the Client must be signed and returned with the proper documentation. We do not accept verbal, text, or phone call approvals.
We categorize Clients into tiers based on payment history, creditworthiness, and other relevant factors.
Clients may be reclassified to a different tier based on payment history and compliance with our payment terms.
Three-Strike Policy: If a Client incurs three (3) payment defaults within a three (3) month period, they will be reclassified to a lower tier, which may require payment in advance for any future services.
All new Clients are required to pay a deposit in advance for the services requested. The deposit amount and specific payment terms will be outlined in the proposal or invoice provided. The default payment terms for new Clients align with Tier 5 or Tier 6, unless otherwise agreed upon in writing.
Service calls related to warranty claims will be scheduled during regular business hours on weekdays, subject to our availability and existing appointments. We will make reasonable efforts to accommodate your scheduling preferences; however, availability is not guaranteed.
If warranty-related services are required outside of regular business hours or as an emergency, additional charges will apply. For warranty-related services performed after hours, you will be billed at 50% of our standard overtime rate for the time incurred. If the service request is found to be unrelated to the warranty, the full standard overtime rate will apply.
To request emergency or after-hours service, the Client must send a confirmation email detailing the request and specifying the need for emergency service. No emergency service will be provided without written confirmation via email.
We reserve the right to modify the terms of this warranty at any time. Changes will apply only to future services and parts, not retroactively.
Visit our website at www.serviceprofessionalmanagement.com for detailed terms and conditions.
These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions.
Questions about the Terms and Conditions should be sent to us at admin@serviceprofessionalmanagement.com.
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
All terms, conditions, policies, and warranty terms are in accordance with the applicable laws of the State of Florida, United States. We reserve the right to modify these terms as needed to comply with legal requirements.
Note: This document is for informational purposes only and does not constitute legal advice. It is recommended to consult with a licensed attorney to ensure compliance with all applicable laws and regulations.